Help Center › Fin
The on-device assistant — what it can and can't answer. 4 answers.
Fin is the assistant behind the robot icon. It runs ON YOUR DEVICE using Apple Intelligence and answers from your real numbers.
Nothing you ask leaves your phone. Nothing it reads leaves your phone. There is no request to a server, ours or anybody else's — which is also why it still works with no signal.
It reads the same data the screens do — accounts, transactions, budgets, bills, forecast and plan — and it is bound by the same rules: business money stays out of personal answers, and anything you keep private stays private.
GOOD AT the questions your screens answer slowly: “will I make it to payday?”, “how much can I safely spend?”, “what are my subscriptions?”, “did any go up?”, “what did I spend on dining last month?”, “how am I doing?”. It reads your live figures, so the answer is yours rather than general advice.
NOT GOOD AT anything needing the outside world — it cannot look up a price it hasn't been given, quote tax law, or tell you what a bank charges. It is not a financial adviser and it will not tell you what to buy.
And it can only answer from what you have entered. If your recurring bills are not in the app it cannot know what is coming, and it says so rather than guessing.
Plain questions about your own money. Some that work well:
If it doesn't understand, rephrase around the VERB — “what did I spend” and “what can I spend” are different questions and it treats them that way.
Check it against the screen it came from — Fin reads the same figures you can see, so if the two disagree, one of them is a bug worth reporting.
Most surprises are scope rather than arithmetic: business money is excluded from personal answers, a split contributes only its share, and a transfer between your own accounts is neither income nor spending. “How the numbers work” in this help center walks through all four rules.
If it still looks wrong, Report a Problem with the question you asked and the answer you expected. The question itself is the most useful part.